Lexpert Magazine

May 2018

Lexpert magazine features articles and columns on developments in legal practice management, deals and lawsuits of interest in Canada, the law and business issues of interest to legal professionals and businesses that purchase legal services.

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58 LEXPERT MAGAZINE | MAY 2018 LLP, the legal industry's first certified pric- ing professional (CPP) and the only profes- sional to hold both the CPP and certified legal manager (CLM) designations, says the number of "pricing professionals" in the US, the UK, Canada and Australia rose 700 per cent between 2010 and 2017. So what gives? Rick Kathuria of Toronto, National Manager, Project Management and Legal Logistics at Gowling WLG, may have the answer. "We'd like to change the language in this arena from 'alternative fees' or 'alter- native billing' to 'fee arrangements' or 'ap- propriate fee arrangements,'" he says. "Cli- ents want to understand how their costs will be determined so they can do effective budgeting with certainty and predictabil- ity for legal services that offer good value. It's not all about cost-cutting." at said, it becomes apparent that alter- native or appropriate fee arrangements can be based at least partly on hourly rates. If that's correct, it flies – at least at first blush - in the face of the commonly held view that the hourly rate approach faces extinction. On closer analysis, however, it appears that what clients object to is not the con- cept of hourly rates in and of themselves, but what has been called the "billable rate model" in which time spent is not limited. Altman Weil's 2014 Chief Legal Officer Survey concluded that 43 per cent of general counsel (GC) and chief legal of- ficers (CLO) couldn't care less how their external lawyers arrived at their fees, so long as "they get the results they want at a competitive price." But efficiency and competitiveness oc- cupy much of the same space. at's why discounted rates and blended rates are in themselves not alternative or appropri- ate fee arrangements in a real sense: they provide no incentive for efficiency because they put no limit on the number of hours for which a firm can bill. at doesn't mean, however, that hourly rates have become irrelevant from law firms' perspectives. In order to come up with an appropriate estimate of cost that will satisfy the client's need for predictabil- ity, law firms have had to resort to project management to ascertain in advance what resources they will have to commit to get the job done to the client's satisfaction. To this end, time is one of the important re- sources they must measure, one to which they must assign a value by estimating the number of hours required at a projected rate to do the work profitably. e upshot is that the current climate in the legal market - one that emphasizes in- creased scrutiny of value for each dollar of legal spend - has forced law firms to come up with more professional and sophisti- cated ways of arriving at "appropriate" fee arrangements. To the extent that these ar- rangements depart from the billable rate model, they are properly called "alterna- tive" fee arrangements, whether or not they include hourly billing as a component. AFAs are a product of the Great Reces- sion of 2008, when clients started losing funding for legal spend and needed to fig- ure out how to afford their lawyers. eir pushback on the billable model focused on RICK KATHURIA > GOWLING WLG We'd like to change the language in this arena from 'alternative fees' or 'alternative billing' to 'fee arrangements' or 'appropriate fee arrangements. Clients want to understand how their costs will be determined so they can do effective budgeting with certainty and predictability for legal services that offer good value. It's not all about cost-cutting. PHOTO: SHUTTERSTOCK | IN-HOUSE ADVISOR: EVOLVING FEE ARRANGEMENTS |

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