LEXPERT MAGAZINE
|
OCTOBER 2019 3
Jean Cumming
Editor-in-Chief
Lawyers in the Emergency Room
On #lawtwitter, this email message is going around: "Just heard you are in
emergency room. Hope all is ok. Pls let me know when we are in meeting
today." We don't know if this message comes from a partner or client. On
the face of it, of course the insensitivity is horrible. But it also reflects a level
of anxiety on the writer's part that is arguably enabled by the capacity to
email anytime day or night and have it be read.
Had that question been le on a voicemail, the person in the emergency
room would not likely have listened to it. Chances are though, that person
in emergency has time on their hands – enough time to read their email,
but not in a position to deal with the substance of the question. is is part
of the problem, if recipients weren't reading their emails while in emer-
gency, would fewer such emails be sent?
How are we going to elevate our communication "best practices" so that
we're not heightening everyone's anxiety? So far there are no helpful sug-
gestions on this tweet, just others saying the same thing happened to them.
Send your helpful suggestions to #lawtwitter but not if you're in hospital.
EDITORIAL
fortuna favet fortibus
OCTOBER 2019
VOLUME 20 NO. 10
EDITOR-IN-CHIEF
Jean Cumming
SENIOR EDITOR
Elizabeth Raymer
ASSOCIATE EDITOR - LAW
Aidan Macnab
ART DIRECTOR
Brianna Freitag
COVER PHOTO
Brian Howell
PRESIDENT
Tim Duce
SALES MANAGER
Paul Burton
CONSULTANT, STRATEGY
AND BUSINESS DEVELOPMENT
Ivan Ivanovitch
ACCOUNT EXECUTIVE
Steffanie Munroe
PRODUCTION COORDINATOR
Joanne Richardson
joanne.richardson@keymedia.com
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